www.trugo.ca Privacy Policy
Type of website: Mobile app
Effective date: 15th day of March, 2024
www.trugo.ca (the "Site") is owned and operated by Trugo App. Trugo App
can
be contacted at:
support@trugo.ca
Purpose
The purpose of this privacy policy
(this
"Privacy Policy") is to inform users of our Site of the following:
- The personal data we will collect;
- Use of collected data;
- Who has access to the data collected; and
- The rights of Site users.
This Privacy Policy applies in addition to the terms and conditions of our
Site.
Consent
By using our Site users agree that
they
consent to:
- The conditions set out in this Privacy Policy; and
- The collection, use, and retention of the data listed in this Privacy
Policy.
Personal Data We Collect
We only collect data
that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional
data beyond the data listed below without notifying you first.
Data Collected in a Non-Automatic Way
We may also collect the
following data when you perform certain functions on our Site:
- First and last name;
- Date of birth;
- Email address;
- Phone number;
- Address;
- Payment information; and
- Auto fill data.
This data may be collected using the following methods:
- Creating an account;
- Profile setup; and
- Group setup.
How We Use Personal Data
Data collected on our
Site will only be used for the purposes specified in this Privacy Policy or indicated on the
relevant
pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect when the user performs certain functions may be used
for
the following purposes:
- Communication;
- KYC; and
- Payment.
Who We Share Personal Data
With
Employees
We may disclose user data to any member of our
organization who reasonably needs access to user data to achieve the purposes set out in this
Privacy
Policy.
Third Parties
We may share user data with the following third
parties:
- Veriff.
We may share the following user data with third parties:
- During profile verifcation.
We may share user data with third parties for the following purposes:
- KYC verification.
Third parties will not be able to access user data beyond what is
reasonably necessary to achieve the given purpose.
Other Disclosures
We will not sell or share your data with
other
third parties, except in the following cases:
- If the law requires it;
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers or potential buyers of this company in the event that we seek to
sell
the company.
If you follow hyperlinks from our Site to another site, please note that
we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will
be
stored for 3 months after account is deleted.
You will be notified if your data is kept for
longer than this period.
How We Protect Your Personal Data
AES 256-bit
encryption
While we take all reasonable precautions to ensure that user data is secure and
that
users are protected, there always remains the risk of harm. The Internet as a whole can be insecure
at
times and therefore we are unable to guarantee the security of user data beyond what is reasonably
practical.
Children
The minimum age to use our website
is
18 years of age. We do not knowingly collect or use personal data from children under 13 years of
age. If we learn that we have collected personal data from a child under 13 years of age, the
personal data will be deleted as soon as possible. If a child under 13 years of age has provided
us
with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data
Collected
If you would like to know if we have collected your personal data, how
we have used your personal data, if we have disclosed your personal data and to who we disclosed
your
personal data, or if you would like your data to be deleted or modified in any way, please contact
our
privacy officer here:
Trugo Admin
admin@trugo.ca
Modifications
This Privacy Policy may be
amended
from time to time in order to maintain compliance with the law and to reflect any changes to our
data
collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top
of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure
that they are notified of any updates. If necessary, we may notify users by email of changes to this
Privacy Policy.
Contact Information
If you have any questions,
concerns or complaints, you can contact our privacy officer, Trugo Admin,
at:
admin@trugo.ca